Help/FAQs

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View our list of FAQs below. Still have questions? Please email aamd@medicaldosimetry.org.

Registration FAQs

I'm an AAMD Member, how do I register for the AAMD Virtual 46th Annual Meeting?

  • Log in using the email address associated with your AAMD account and the password Jazz2021.
    • This will verify your membership and give you the member registration fee.
  • Select Register in the upper right-hand corner of the page 
  • Then choose the Complete Registration Now option and complete the checkout process. 

I’m a Student, how do I register for the AAMD Virtual 46th Annual Meeting?

  • Select Register in the top right.
  • Next, select Complete Registration Now.  
  • If you are an AAMD Student Member, click Log In and use the email address associated with your AAMD member record and Jazz2021 for the password.  
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  • If you are not an AAMD Student Member, select Create Account and fill in the required information to register including User Type (Student).  

I'm a Join & Go or Non-Member, how do I register for the AAMD Virtual 46th Annual Meeting?

  • Select Register in the top right.
  • Next, select Complete Registration Now. 
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  • Select Create Account and fill in the required information including User Type (Non-Member or Join & Go) to register.

NOTE: Join & Go registrants will have their AAMD Membership activated within 72 hours of registration. 

I'm an Exhibitor or Sponsor, how do I register for the AAMD Virtual 46th Annual Meeting?

Click here to register 

Any questions about being a sponsor or exhibitor, please contact AAMD@medicaldosimetry.org

I need help with Registration, who can assist me?

Email your detailed questions to: aamd@medicaldosimetry.org.

Cancellation Policy

Due to the nature of this virtual event, cancellations must be submitted by email to aamd@medicaldosimetry.org by June 1 to receive a full refund. No refunds will be given after June 1.  

General FAQs

What is my login information?

Email: the email address in your AAMD record and where you received the meeting information. 

Password: 

  • AAMD Members and Students: Jazz2021
  • Non-members, Join & Go Attendees, Non-member Students: the password you used when creating your account within the meeting platform

Will the Live Sessions be recorded if I can’t attend them live?

Yes. Live sessions are being recorded for on-demand access. The recordings will be posted to this site within 48 hours of the live session original air date. To view the recordings, navigate to the session window via the agenda page, select session and then click on “view session.” Access to the meeting ends July 15, 2021, at 11:59 PM EDT.  All CE Credits need to be completed by then.

Can I earn CE Credits for the AAMD Virtual 46th Annual Meeting?

Yes, the Annual Meeting is approved for both MDCB and ARRT (Category A) credits (pending approval).

To obtain CE Credits:

  • View the entire session.
  • Complete the test for each session with a passing score of 75% or better.  You can take the test up to three times. 
  • Complete the session evaluation for each session.
  • All CE Credits need to be completed by July 15.
  • CE Credits will be posted to your CE Transcript in the AAMD CE Center by July 23.

Are presentation handouts and slides available for sessions?

Yes. Any presentation with available handouts, including presentation slide decks, can be found on the Handouts tab for each session. 

How many total CE credits are available for this meeting?

There are 30+ CE Credits available during the AAMD Virtual 46th Annual Meeting. The sessions will offer MDCB, and ARRT (Category A) credits (pending approval).

Individual session credits are listed in the Overview for each session

How do I get certificates of completion for sessions?

CE Credits will be posted to your AAMD CE Center Record twice during the meeting.  The first will be on June 25 for credits earned June 6 – 23.  The final posting will be completed by July 23 for credits earned June 24 – July 15.

 Please log in to your AAMD CE Center record before June 24 to make sure your MDCB and ARRT numbers (if applicable) are listed correct.  If you have questions, contact Cornelia Gallow, Director of Education at cgallow@medicaldosimetry.org

How do I edit my Privacy and Messaging Settings?

Select Networking (main menu), then View My Profile.
Select Privacy Setting and make the suggested selections below to make your profile visible on the meeting platform so your colleagues can find you in the user directory.

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To chat with other attendees, select Messaging Settings. Next, select the drop-down (circled below) and choose the suggested selection below: Admins, Registered Colleagues, and My Contacts.

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How do I chat with other attendees?

Select Networking from the main menu. Then select View User Directory to see all registered attendees who have made their profile public. You can Message Users who have public profiles.
If your profile Privacy Settings aren't set to the suggested selections below, other meeting attendees will not be able to reach out to you.

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How do I add a photo to my Profile?

When you are logged in, select Profile under your name in the top right-hand corner box.
Upload a file under Profile Image. The image should be a square and at least 100px x 100px.
NOTE: Your profile picture will be utilized on your public profile page, public user directory listing, and product registrant listing. It will also be used in user-to-user and group messaging. You may change these settings under your profile, Privacy Settings.

You can also access your Profile but selecting Networking from the main menu, then View My Profile.

Need to update your Profile information?

If your company, title and/or email is not current, please email aamd@medicaldosimetry.org with the updated information, and the AAMD staff will update your AAMD Member Record and Virtual Meeting Profile.  

How do I opt-out from receiving exhibitor and sponsor communications?

By registering for this meeting, you are consenting to the AAMD sharing your basic contact information with exhibitors and sponsors. To opt out of this communication, please send an email request to aamd@medicaldosimetry.org.

Technical FAQs

How do I access the sessions?

You can access any of the sessions by clicking on “Agenda” in the upper navigation bar or on the home page. From there, select the day of session you would like to view. Click on any session titles and access the “View Session” button. On the next page, click Enter Session. You can only enter sessions 5 minutes before the scheduled start time.

What do I need to attend sessions?

Below is what we recommend.

Device: It’s best to use a computer or laptop that has an updated internet browser.

Speakers: Sound is projected through your computer speakers, so make sure they work to hear the presenters.

Internet: It’s best to use a wired internet connection. A wired connection gives a consistent signal and consistent bandwidth, providing a better experience. Wifi is not recommended because the signal strength can vary.

Browser: Chrome, Firefox, Edge and Safari are the recommended browsers, we recommend using the most updated versions. Do not use Internet Explorer. Your browser must support HTML-5. 

Settings: Make sure you have pop-ups blockers disabled in your internet browser settings and that your browser is Active X enabled. 

Minimum System Requirements: 2.0Ghz Processor or faster 2 GB RAM (Greater than 2 GB recommended) 

I am in the session but the video froze/I can’t hear the audio. What should I do?

If you are not able to hear any audio through your computer speakers first check to make sure your speakers are not muted or turned off. The next step is to refresh your internet browser connection by pressing the F5 key on your keyboard or clicking the “refresh” button in your web browser.

If you are having trouble viewing the video or the chat and you are connected to a VPN, try disconnecting from the VPN (if possible) and reloading the page to see if that helps.

Be sure others sharing your internet connection are limiting their bandwidth usage such as streaming video/audio on other devices, downloading large files, etc. 

I have a strong firewall on my device. Is there anything I am able to whitelist to ensure I have access to conference sessions, content, and recordings?

Yes. If you are concerned with security settings in place on your device, we recommend whitelisting the following URL and IP address:

URL: https://aamdvcjune2021.elevate.commpartners.com/

IP Address: PROD 198.90.22.203